ProAct™ Smart Dispatch
Reducing the need for costly dispatch calls
With our expertise in refrigeration and HVAC combined with state-of-the-art call center capabilities, we created an advanced system capable of reducing your billable dispatch events by delaying, deferring, and bundling work orders. Keep your retail business running for less with automatically generated reports to make the most informed decisions.
With key operating data readily available, we provide our maintenance personnel with possible causes for alarm. When the technicians arrive on site armed with this information, they can quickly diagnose and resolve the issue. See the case study below on how Smart Dispatch saved a large retail chain over $132,000 in just six months with:
- Lower maintenance costs
- Increase maintenance efficiency
- Retain existing store infrastructure
Technology is transforming retail issue resolution
Dispatch calls with a lack of qualified technicians only delays your resolution time and ultimately raises your cost. For retail business owners like you, Copeland is committed to resolving these issues.
How can our ProAct services help you?
See how ProAct products can keep your customer satisfaction high and your operating costs low.
